FAQ's

1. What does TGG stand for?
TGG is more than just a brand—it’s a statement of identity, purpose, and faith. Every piece serves as a reminder of who you are and what you stand for.

2. How do I place an order?
Simply browse our collection, add your favorite pieces to the cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.

3. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options at checkout.

4. How long does shipping take?
Shipping times vary based on location. Standard domestic orders typically arrive within 7- 10 business days, while international orders may take longer. You’ll receive tracking information once your order is shipped.

5. What is your return/exchange policy?
We want you to love your purchase! If you’re not completely satisfied, we offer returns and exchanges within 15 days of delivery. Items must be unworn and in original condition. Visit our Returns & Exchanges page for more details.

6. Do you offer custom or bulk orders?
Yes! If you're interested in custom designs or bulk orders for a group, event, or organization, reach out to us at info@thegodgear.ca

7. How can I contact customer support?
For any questions or concerns, feel free to email us at info@thegodgear.ca or visit our Contact Us page. We’re happy to assist you!